Voice and Video Exchange
Your platform for real-time communications.
Welcome to Megaport’s Voice and Video Exchange—a connected ecosystem of service providers powering global collaboration. Accelerate your voice and video experiences with secure, high-performance connectivity optimized for real-time communications.
Ecosystem
Connect to the tools
your teams and customers rely on.
Unified Communications Providers
Deliver seamless voice and video services with best-in-class providers like Zoom, Webex, 8x8, and RingCentral. Enhance collaboration and customer engagement across your organization with low-latency, private interconnection.
Contact Center as a Service (CCaaS)
Integrate modern contact center platforms with your infrastructure to improve customer experiences and ensure business continuity. Maintain uptime and performance across channels like voice, chat, and video.
SIP Trunking and Voice Infrastructure
Link your SIP trunking services and voice infrastructure to the cloud or between data centers with Megaport’s private network. Reduce jitter, improve call quality, and ensure consistency in real-time communication.
Discover VVx
Power better conversations and clearer connections with Megaport’s Voice and Video Exchange.
Access a global ecosystem
Connect to industry-leading voice and video providers across a global private network. Megaport’s ecosystem gives you instant, direct access to collaboration and communications services—wherever you do business.
Build secure and reliable connections
Real-time apps need real-time reliability. Megaport’s private Layer 2 network reduces jitter and latency, ensuring your voice and video traffic moves securely and predictably. All routes are path protected with automatic failover so that you’re always on.
Reach further and expand your network
Deploy new providers, regions, and services at the speed of business. With Megaport, you’re not locked in—you’re free to build the communications stack that works for you.
Megaport VVx
How it works.
Megaport Voice and Video Exchange runs on a software-defined platform that simplifies how you connect to your critical real-time communications tools.
Provision services in minutes using an intuitive portal or API.
Connect privately to communications providers across data centers and cloud regions.
Reduce dependence on the public internet for real-time workloads.
Service providers: List your services on our marketplace and expand your reach.
Use Cases
Optimizing real-time communications.
Cloud to Communications Platform
Connect your cloud environment directly to your voice and video provider—eliminating the internet from the path for better call quality and reduced latency.
Use Case: Unified Communications from the Cloud
Data Center to Cloud Voice Provider
Ensure consistent and private connectivity between on-prem voice infrastructure and cloud-hosted communications services.
Use Case: Hybrid Voice Infrastructure
Contact Center Integration
Link your CCaaS platform to your CRM, data lakes, and analytics tools for real-time data flow and insight delivery.
Use Case: Integrated Contact Center Experience
